DORY CHOCO

We strive to ensure a smooth shopping experience at LXRYWear. If you're not satisfied with your purchase, please review our refund and exchange policy below.

1. Eligibility for Refund & Exchange

To be eligible for a return or exchange:
- The item must be **unused, unworn, and in original packaging**.
- Requests must be made within **7 days** of receiving the order.
- Some items like **custom-made or final sale products** may not be eligible for returns.

2. Refund Process

If eligible, refunds are processed within **7-10 business days** after the returned item is received and inspected. Refunds are issued in the original payment method or store credit. Shipping costs are non-refundable.

3. Exchange Process

If you need a different size or color, you may request an exchange. Exchange requests are subject to stock availability.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us within **48 hours** with photos of the issue. We will arrange a replacement or refund accordingly.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item was incorrect or defective.

At LXRYWear, we ensure seamless international shipping so you can enjoy Pakistani fashion worldwide. Please read our shipping policy carefully to understand timelines, costs, and terms.

1. Shipping Locations

We ship globally, including the USA, Canada, the UK, and other international destinations. Some locations may have restrictions due to shipping regulations.

2. Processing Time

Orders are processed within **2-5 business days**, 

3. Estimated Delivery Time

Delivery times vary based on destination and vendor location:
- **USA, Canada, UK & Europe**: 7-14 business days
- **Middle East & Asia**: 5-12 business days
- **Pakistan**: 2-7 business days

4. Shipping Charges

Shipping costs depend on the destination, package weight, and vendor policies. You will see the final shipping charges at checkout.

We have set the Free Shipping for USA , UK and Canada Countires

5. Tracking Information

Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

6. Customs & Duties

International orders may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the customer.