Refund and Exchange Policy

We strive to ensure a smooth shopping experience at LXRYWear. If you're not satisfied with your purchase, please review our refund and exchange policy below.

1. Eligibility for Refund & Exchange

To be eligible for a return or exchange:
- The item must be **unused, unworn, and in original packaging**.
- Requests must be made within **7 days** of receiving the order.
- Some items like **custom-made or final sale products** may not be eligible for returns.

2. Refund Process

If eligible, refunds are processed within **7-10 business days** after the returned item is received and inspected. Refunds are issued in the original payment method or store credit. Shipping costs are non-refundable.

3. Exchange Process

If you need a different size or color, you may request an exchange. Exchange requests are subject to stock availability.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us within **48 hours** with photos of the issue. We will arrange a replacement or refund accordingly.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item was incorrect or defective.